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Privacy Policy

Thank you for using Dormy, the online marketplace for the residential rental ecosystem, operated by Krelio Technologies Inc. (“Krelio,” “we,” “us,” or “our”).

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you access and use the Dormy app and web platforms and related services (collectively, the “Services”). By accessing or using the Services, you consent to the practices described in this Privacy Policy. If you do not agree with any part of this Privacy Policy, please do not use the Services.

1. Definition of Terms

For the purposes of this Privacy Policy, the following terms shall have the meanings assigned to them below:

Data Subject: Refers to an individual whose personal, sensitive personal, or privileged information is processed by the organization. It may refer to officers, employees, consultants, and clients of this organization.

Personal Information: Refers to any information, whether recorded in a material form or not, from which the identity of an individual is apparent or can be reasonably and directly ascertained by the entity holding the information, or when put together with other information would directly and certainly identify an individual.

Processing: Refers to any operation or any set of operations performed upon personal information, including, but not limited to, the collection, recording, organization, storage, updating or modification, retrieval, consultation, use, consolidation, blocking, erasure, or destruction of data.

Aggregate Information: Means information about our users that is grouped together, where an individual identity is no longer distinguishable in the aggregated data.

2. Information We Collect

2.1 Personal Information: When you visit our webpage or use our Services, we may collect personal information such as your name, email address, phone number, postal address, and payment information (if applicable). For landlords and local businesses, we may also collect additional business-related information.

2.2 Aggregate Information: We may collect anonymous aggregate information on what pages you and other consumers access or visit; user-specific information on what pages you or other consumers access or visit; and any information volunteered by you, the consumer, in connection with our business. The aggregate information we collect is used for various purposes to improve the content and customization of our webpage.

3. Use of Information

3.1 Providing and Improving the Services: We use the information collected to operate, maintain, and improve the Services, including enhancing the user experience, developing new features, and troubleshooting issues.

3.2 Communications: We may use your email address to send you important updates, service-related announcements, and marketing materials (if you have opted in). You can manage your email preferences in your account settings.

3.3 Customer Support: We may use your information to respond to your inquiries, provide customer support, and address any issues you may have with the Services.

3.4 Disclosure and Joint Use: In connection with the above, we may disclose, transfer, and jointly use your data with our subsidiaries and affiliated entities. We may also disclose your data to external parties only if such disclosure is necessary to provide you with the services you have subscribed to and only to the extent necessary.

3.5 Legal Compliance and Protection: We may disclose your information when required by law, legal process, or government request. We may also disclose information to protect the safety, rights, and property of Krelio, our users, or others, or to enforce our Terms of Service and other agreements.

4. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your information is no longer needed, we will securely delete or anonymize it.

5. Data Security

Krelio takes the security of your personal information seriously and employs industry-standard measures to protect it from unauthorized access, loss, misuse, or disclosure. However, please understand that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Use of “Cookies”

“Cookies” are short strings of information that are collected upon your visit to our website in order to enhance your web-browsing experience. We use cookies to store visitors' preferences to make your interaction with our website more personal. Web browsers can be modified to prevent cookie collection; however, this may impact your browsing activities.

7. Use of Your Email Address and Opting Out

While using the website, you may supply an email address and choose not to opt-out of receiving email communications from Krelio and/or if you sign up to receive email communications via another format, you may receive periodic emails from us or from select trusted third-party vendors only with information on new products, services, upcoming events, or other topics. If you do not wish to receive such email, please let us know by sending your request to us via email or postal mail at the addresses provided below.

8. Use of Your Telephone Number and Opting Out

Persons who supply us with their telephone numbers online may receive periodic telephone contact from us or from select trusted third-party vendors only with information regarding new products and services or upcoming events, as well as customer service calls from us. If you do not wish to receive such telephone calls, please let us know by sending your request to us via email or postal mail at the addresses provided below.

9. Third-Party Services

On accessing third-party services, such as Google, Twitter, or Facebook, or other Advertisers and Platforms, these third-party services may be able to collect information about you, including information about your activity on the Site, in accordance with their own privacy policies.

You should use caution in disclosing personal information in utilizing our Services. We are not responsible for the information you choose to submit on the Platform.

10. Changes to Our Privacy Policy

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future, we will post the policy changes to our website to notify you of these changes, and we will use for these new purposes only data collected from the time of the policy change. If you are concerned about how your information is used, you should check our website periodically.

Customers may prevent their information from being used for purposes other than those for which it was originally collected by contacting us via email and providing your request to us at the addresses provided below.

11. Website Security Precautions

With respect to website security when we transfer and receive certain types of sensitive information, such as financial information, we redirect visitors to a secure server. We also have appropriate security measures in place in our physical facilities to protect against the loss, misuse, or alteration of information that we have collected from you on our website.

12. Our Commitment to Children's Privacy

Because we believe that the privacy of children's information is especially important, we do not knowingly collect information from persons under the age of 18, and this website is not structured to attract anyone under that age.

Krelio Technologies Inc. (Dormy Philippines) DPO/DPS Registration Seal

Contact Information

For any questions or concerns regarding these Terms or the Services, you can contact us at:

Krelio Technologies Inc.

Mezzanine Floor 5048 P. Burgos Street

Brgy. Poblacion, Makati City

Metro Manila 1210, Philippines

Group Email: [email protected]

Thank you for using Dormy! We hope you have a great experience finding your perfect home or connecting with reliable tenants and businesses through our platform.

Effective Date: 30 June 2023

Last Updated: 29 June 2023